Platform Support Engineer
Central London (Hybrid – One day in the office every two weeks)
£50,000 per annum
Our client is looking for a Platform Support Engineer to join their growing technology team. This is an excellent opportunity for someone from a Linux Systems Administration, Infrastructure Support or Technical Operations background who enjoys troubleshooting issues and getting to the root cause of problems.
This is not a software development role. Instead, you'll be responsible for investigating infrastructure issues, monitoring alerts, analysing logs and helping to keep the company's platforms running smoothly.
What You'll Be Doing
* Monitoring and triaging infrastructure issues reported through support channels
* Investigating incidents within Linux environments using SSH and the command line
* Reviewing logs and system performance to identify root causes
* Escalating complex issues with clear documentation and context
* Contributing to runbooks and knowledge sharing
* Writing basic Bash scripts to automate repetitive tasks
* Working with technologies including Docker, Jenkins and GitHub Actions
What They're Looking For
Essential:
* Strong Linux experience and confidence working in the command line
* Experience troubleshooting using Unix tools and log files
* Familiarity with Docker or containerised environments
* Basic Bash scripting skills
* Strong communication and problem-solving abilities
Desirable:
* Exposure to Prometheus, Grafana, Datadog or New Relic
* Experience with AWS, Azure or GCP
* Knowledge of YAML, Python or JavaScript
* Understanding of Linux security and networking
What's on Offer
* £50,000 salary
* Hybrid working with just one day in the office every two weeks
* Direct exposure to the Head of Technology
* Clear progression to a Mid-Level Platform Support Engineer within 18 months
* Dedicated learning budget and development time
* If you're comfortable in a Linux environment and enjoy solving technical problems, we'd love to hear from you.