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It technical support

Winsford
Permanent
KPI Recruiting Careers
It
Posted: 21h ago
Offer description

Quotation

Technical Support
Winsford
£28,000 DOE
Monday - Friday 9am - 5pm (With 1 week in 4 on call and occasional weekend working).

New and Exciting opportunity to join an ever expanding business based near to Winsford.

Main duties will include;

* Working with and supporting the team.
* Provide 1st line helpdesk support to customers.
* Provide site visit and on-site installations and support.
* To be able to accurately diagnose software and hardware faults and to be able to resolve a large proportion of client problems via remote networking and client site visits.
* Provide a high standard of customer care to clients, ensuring their problems are dealt with efficiently, maintaining contact and keeping clients informed of progress.
* Be aware of and abide by the company's health and safety procedures and associated polices.

Personal Qualities and Skills

1. Professional in their attitude
2. Keen on career progression
3. Flexible and willing to learn
4. Able to demonstrate good initiative
5. Excellent communication skills, especially over phone or video call
6. Ambitious attitude
7. Well presented
8. Excellent attendance
9. Company van available (including a fuel card for business use) or Expensed Mileage
10. Workplace pension
11. F...

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