Operations - Contract Operations Supervisor
Job Description
Posted Monday 16 March 2026 at 01:00
EV Cargo Solutions
At EV Cargo, we deliver integrated logistics solutions to some of the UK’s most recognised brands. As a Transport Operations Coordinator, you will play a key role in supporting operational delivery while maintaining strong customer relationships, trailer compliance and yard visibility across our transport network.
This role combines customer ownership with hands‑on operational coordination, working closely with planners, hauliers and yard teams to ensure safe, compliant and efficient transport execution while supporting service excellence and commercial performance.
Location: Gosport
Shift: Monday to Friday
Hours: Full Time
Key Responsibilities
Operational Delivery
* Support day to day transport operations through close collaboration with planning teams and hauliers
* Track loads and proactively manage service risks, delays and operational issues
* Assist with managing transport documentation to ensure accuracy and visibility
* Contribute to continuous improvement through operational insight and problem solving
Customer Partnership
* Act as a key customer contact, providing operational updates and resolving service queries
* Build trusted relationships with customers and internal stakeholders across the EV Cargo network
* Manage orders from initial instruction through to successful delivery
* Support reporting and KPI visibility aligned to customer and internal performance standards
Trailer Compliance & Yard Coordination
* Support trailer and vehicle compliance processes including defect reporting, maintenance tracking and documentation control
* Conduct yard checks where required to ensure trailer availability, integrity and operational readiness
* Maintain asset visibility and escalate safety or compliance risks promptly
* Work collaboratively with transport and yard teams to uphold EV Cargo safety and compliance standards
Skills & Experience
* Experience within transport, logistics or traffic operations environments
* Understanding of haulage processes, trailer management and operational coordination
* Awareness of transport compliance requirements and defect reporting processes
* Experience working with hauliers and operational stakeholders
* Strong administration, reporting and attention to detail
* Confident IT user with transport or tracking system exposure desirable
* Strong communication skills with ability to balance operational and customer priorities
Person Profile
* Operationally minded with strong ownership and accountability
* Comfortable working across office and yard environments
* Team player able to collaborate across planning, drivers and customer teams
* Structured and methodical with strong problem solving capability
* Commercial awareness with focus on service delivery and compliance
* Adaptable within a fast paced logistics environment
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