Clerical Officer - Northern Ireland Housing Executive - Ballymena Join the team at the Northern Ireland Housing Executive in Ballymena as a Clerical Officer and provide essential administrative support to help ensure the smooth and efficient delivery of services. This is a great opportunity to build experience within a busy public sector environment while supporting day-to-day operations and delivering a high standard of customer service. About the role: £13.05 per hour Housing Centre, Adelaide Street, Belfast 37 hours a week, Monday - Friday 9am - 5pm Holidays: 35 days pro rata Duration: Temporary, ongoing Please note closing date for this vacancy is 19th February 2026 - however you can register your interest for other upcoming vacancies by applying today What you'll be doing in this role: Provide timely administrative and co-ordination support and other ad hoc duties as required Input data, maintain records and set up databases Drafting responses to letters and complaints on behalf of the Business Area Manager Using telephony system to answer calls and making outbound calls to gather information Using Board app to triage and allocate work Monitoring of inboxes What requirements are needed for this role: 5 GCSEs to include Maths and English 1 year’s relevant experience in a similar role, delivering excellent customer service Strong IT skills including Microsoft packages, communication skills, and organisational skills Ability to work on own initiative As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position Riada Resourcing is an equal opportunities employer.