Pre-Sales Consultant (Retail)
Hertfordshire
Enactor is a unified commerce platform built for ambitious retailers — spanning POS, mobile, kiosk, self-checkout, order management, inventory, promotions and CRM across every customer channel, and covering the full hardware estate from POS terminals and printers to scanners, mobile devices, and payment devices. Our customers include some of the worlds most operationally demanding retailers across the UK, Europe, the Americas, and Asia, and our global partner network is growing rapidly. This role is central to that growth — winning new business, deepening existing customer relationships, enabling our partner network, and representing Enactor at the worlds leading retail technology events.
This is a varied and demanding role with four distinct but interconnected dimensions:
* Winning new business through consultative presales
* Helping existing customers maximise value from their Enactor investments
* Building capability across our growing global partner network
* Representing Enactor at major international retail events including NRF Retails Big Show, EuroShop, and equivalent events across Asia-Pacific
Across all of these areas, the same foundation applies: deep retail industry expertise combined with the ability to speak credibly about operational outcomes, commercial drivers, and retail best practice.
Customers, prospects, and partners should leave conversations feeling they have gained genuine insight into their own business — not simply seen a software demonstration. The role spans the full breadth of Enactor’s unified commerce platform and is emphatically not limited to store systems alone. Customer discussions regularly cover:
* Order management
* Inventory and stock operations
* Promotions and loyalty
* CRM and customer engagement
* Omni channel and unified commerce workflows
Just as important is hands-on confidence with the hardware ecosystem that supports modern retail operations. You should be comfortable configuring, troubleshooting, and demonstrating:
* POS terminals
* Receipt printers
* Barcode scanners
* Mobile retail devices
* Payment hardware and peripherals
This role is based at our Hertford headquarters as part of a close-knit sales and presales organisation where collaboration is constant and individual contribution is highly visible.
We are particularly interested in individuals who bring:
* Strong presales or solutions consulting experience within retail technology or SaaS environments
* Experience working with enterprise retailers or recognised retail brands
* A consultative and commercially aware approach to customer engagement
* Technical curiosity and hands-on capability, including the ability to configure demos and leverage AI tooling where appropriate
* High energy, adaptability, and strong communication skills in customer-facing environments