With a proven track record in sales and relationship management, you will play a pivotal role in driving revenue, maximising market share, and consistently delivering exceptional results.
This role reports to the General Manager, working closely with our central Kew Green National Teams.
About the Role
Based at Best Western Sheffield City Hotel, you will be accountable for growing market share, building strong client relationships, and delivering outstanding commercial results across both hotels. Through strategic sales planning and solution-driven leadership, you will ensure revenue targets and KPIs are consistently achieved.
Key responsibilities include:
* Developing and executing strategic sales plans to expand the customer base and achieve ambitious revenue goals.
* Building and maintaining strong client relationships, tailoring solutions to meet their needs and drive repeat business.
* Leading thehotel teamsto identify new opportunitiesthrough our lead share initiative
* SecurecorporateRFPs,group and MICE business and enhance account penetration.
* Analysing market trends, competitor activity, and sales data to identify growth opportunities and inform strategy.
* Acting as the key link between our hotel brand partners, Kew Green Hotels, and key account stakeholders.
About You
You are a commercially minded sales professional with the ability to balance strategy with hands‑on leadership. A natural relationship builder, you thrive in a fast‑paced environment and excel at driving results through people and performance.
We’re looking for someone with:
* A demonstrable track record in hotel sales, with measurable success in revenue growth and account development.
* Experience in large, multi‑layered sales organisations (national, regional and local) preferred.
* Strong organisational, negotiation and communication skills.
* High business and commercial acumen, with the ability to analyse data and drive solutions.
* Successful experience in coaching, training and motivating a sales team.
* Competence in using sales tools, technology, and relevant systems (OperaPMS, Opera Sales & Catering, Office 365).
* Marketing experience, including social media
Benefits
Our rewards package includes:
* Discounted hotel stays worldwide, plus food and beverage discounts.
* Attractive discounts across many major retailers, restaurants, and events.
* FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms).
* Personal and career development opportunities, including apprenticeships.
* 24/7, 365 days Employee Assistance Line for mental health support, financial advice, and legal guidance.
Next Steps
A member of our team will be in touch to arrange a 15‑minute chat with shortlisted candidates so we can get to know you better. From there, successful candidates will progress to interview with the General Manager.
We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.
At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com - we’re here to support you.
Who are Kew Green Hotels?
Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people‑driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at www.kewgreenhotels.com.
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