Office Administrators Duties Involved
1. Administrator will work closely with the Head of Operations and will be the main contact for the organisation for · Collating Timesheets, · Updating data in Carelinelive, Updating any changes in the software or Invoicing and Payroll Purposes · Monitoring and Updating the data on the software
2. Accepting and processing changes and amendments to existing care packages if and when required.
3. Administrator will assist rota, scheduling, sickness and holiday cover arrangements requested by the Agency Coordinator to assist the Operations Team if and when required
4. Complete weekly report on KPI’s lateness/missed calls/sickness/hospital admissions/complaints when required
5. Administrator will also work closely with the Head of Operations and will be the main contact for the organisation of: · Initial Meetings, · Interviews, · Opening the Staff Files, · Sending References
6. Updating the Applicant List
7. Administrator will be responsible for : · the arrangements and organisation of staff meetings, staff supervisions and appraisals · monitoring and recording of staff meetings, supervisions and appraisals
8. Organising the renewal of DBS Checks and will update the software and Outlook for the next renewal
9. Assisting the Head of Oprerations in Purchase Orders for stationery, PPE etc.
10. Assisting the Operation Team in DN, OT or Increase request referrals if and when required
11. Assisting the Registered Manager with Complaints and Safeguarding Investigations if and when required
12. Cover Out of Hours calls on a rota basis
13. Assisting the Operations Team with Telephone Monitoring and Quality Checks when required
14. Regularly assisting the Assessment and Training Coordinator and Agency Coordinators in the preparation of Green Files, Service User Files, Staff Files, and Application Forms etc. if and when required
15. Organising the office based staff’s time of in lieu and holidays in liaison with the Director
16. Checking the incoming emails every 5-10 minutes and will ensure everyone will take the necessary responsibility and accountability to respond the emails on time
17. Carrying out own administrative duties for the day to day management of the agency, such as: – filing – pulling of records – word processing – copying – faxing – checking emails – Preparation of document.
The location is 4-5 minites from Barking Train Station.
Apply only if have worked in the Healthcare settings