Product Support Engineer – Rail Mobile
Location: Mobile to cover London & Bristol Area – Van provided
Full Time – Shift work days & nights
Job Description
As the Product Support Engineer for Rail you will report to the Site Team Leader or Site Supervisor.
By joining Rolls‑Royce, you'll have the opportunity to work on world‑class solutions and contribute to a culture that values individuality, innovation and high performance.
The Product Support Engineer will conduct routine maintenance and repairs on MTU rail products to the standards specified in the official manuals and contract requirements, embracing digitalisation.
What You Will Be Doing
- Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
- Actively participate in ongoing continuous improvement activities for maintenance and procedures, including general new suggestions for improvement.
- Conduct planned maintenance tasks in accordance with the operating instructions.
- Attend and participate in meetings with the customer where necessary to obtain sign‑off for work that has been carried out on the customer's equipment.
- Undertake fault finding and repair when required using appropriate technical information (e.g., technical drawings and fault‑finding guides).
- Complete relevant documentation for all work carried out to accurately record activities for the company and the customer.
- Proactively involve yourself in the Company’s HSQE management processes.
- Maintain the cleanliness of the SGB onsite facilities.
- Attend local and factory training courses when necessary to ensure skills remain current.
- Participate in 24/7 shift working, including callouts when required.
- Work as a mobile engineer if required; a van will be provided.
- Perform any other related activities reasonably required (e.g., cover work in another depot).
- Accurately report parts used during service work as per internal processes to ensure stock is effectively controlled and accounted for.
- Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook, etc.
Position Qualifications
- Background in engineering.
- NVQ Level 3 in Engineering or equivalent.
- Outstanding safety awareness.
- Proficient in MS Office, particularly Excel, Word and email. On‑job training will be provided for SAP and the MTU Business Portal.
Preferred Requirements
- Proactive with good initiative.
- Strong organisational skills and a flexible attitude.
- Works well with others.
Power Systems is the Rolls‑Royce business that provides world‑class power solutions and complete life‑cycle support under our products and solutions brand MTU. Through digitalisation and electrification, we strive to develop drive and power generation solutions that meet the challenges posed by rapidly growing societal demands for energy and mobility.
We deliver and service comprehensive, powerful, reliable systems based on both gas and diesel engines, and electrified hybrid systems, serving customers in the marine and infrastructure sectors worldwide.
Our vision is to ensure the excellence and ingenuity that shaped our history continues into the future. Our multi‑year transformation programme aims to turn Rolls‑Royce into a high‑performing, competitive, resilient, and growing company. Join us, and it can be your future vision too.
Rolls‑Royce is committed to a respectful, inclusive, non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.
Type of Contract
Permanent
