Distinct Group is a British-based hotel collection with properties in the historic towns of Stevenage, Bedford and Rugby, with an exciting new opening coming soon in Coventry. Our hotels are rooted in heritage and driven by a passion for service, design, style and authenticity. Each property is proudly individual, offering guests a memorable and characterful experience.
The Bedford Swan Hotel is looking for an experienced and hands-on Conference & Banqueting Manager to lead the successful planning, coordination and delivery of conferences, meetings, weddings and events.
This is a key leadership role focused on delivering outstanding guest experiences while ensuring all events are commercially successful and run seamlessly. You will be the main point of contact for clients from planning through to delivery, leading your team by example and being present during events to ensure the highest standards are met.
THE ROLE:
Oversee the coordination and delivery of all conferences, banqueting, weddings and events
Act as the main point of contact for clients from planning through to event completion
Ensure accurate communication of event details via function sheets
Be present during events to ensure smooth delivery and resolve any issues effectively
Lead, motivate and train the C&B team, supporting development and engagement
Monitor labour costs and stock usage
Manage departmental administration including rotas, meetings and probations
Host weekly function sheet meetings alongside the Events Manager
Take responsibility for recruitment within the department
Oversee table plans and room layouts, ensuring completion in advance
Complete weekly action plans, monthly equipment stock counts and regular departmental walk-arounds
Implement, maintain and continuously improve departmental operating standards
IN RETURN:
Competitive salary
Friendly and professional working environment
Excellent opportunity for career progression within an expanding hotel group
Monthly tronc payments
Access to an exclusive Staff Benefits App with discounts on supermarkets, high street shops, and online stores (including Tesco, Sainsburys, and more)
Free and confidential 24-hour staff assistance helpline, offering support for mental wellbeing, legal advice, and financial guidance
Virtual GP Access
Cycle to Work Scheme
Reduced prices for cinema tickets, hotel stays, family days out, and meals in high street restaurants
Discounted gym memberships
Supported internal and external training, including apprenticeship qualifications at all levels
We pride ourselves on being a diverse and inclusive employer. As a member of the Hoteliers' Charter, Distinct Group Ltd is committed to fostering a workplace built on respect, fairness, equality, and opportunity. The successful candidate will share these values and work in a way that aligns with our commitment to wellness and career development.
TPBN1_UKCT