About us The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. Edinburgh Zoo and Highland Wildlife Park are our gateways to the natural world through which people can experience nature. How you you’ll contribute to our mission The Visitor Operations Driver will undertake driving operations at Edinburgh Zoo, including the driving of the RZSS land train, accessibility vehicles and performing drivers’ maintenance checks, fuelling, and assisting with route planning. Provide a five-star visitor experience for all visitors to Edinburgh Zoo, providing relevant information in a warm and engaging manner. Some of the things you’ll do Ensure all vehicles are maintained to the highest standard, with necessary checks carried out and that vehicles are presentable and operationally ready Operate ticketing systems, electronic hand-held devices, and processing contactless payments Provide a five-star visitor experience, ensuring visitors receive a personal and knowledgeable service on site Use sales training and your initiative to grow income through membership and other opportunities, ensuring every visitor has an opportunity to support our mission Assist with the induction of newly appointed drivers, acting as a mentor Ensuring compliance with RZSS policies, procedures and guidelines, together with all relevant regulatory and statutory requirements Engage with the RZSS appraisal system, demonstrating commitment to our values and your continuous personal development What we’re looking for Full current driving licence Good standard of written and spoken English Ability to identify and solve problems for example, route changes / weather etc. Ability to keep accurate records for example, driving hours, mileage, fuel use and expenditure Able to adapt quickly to changing operational needs, including changing duties, routes, or locations as required What you’ll get in return: Starting pro-rated salary of £24,804 (offer based on experience) with future salary progression up to £25,329 per annum Flexible working week (may require some weekend working) 34 days annual leave (pro rata) Discount in both retail/catering Access to a healthcare plan Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice Employer contributory pension scheme You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK. If this role excites you and aligns with your career aspirations, click APPLY now. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK and PVG Check. Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications, as soon as possible. The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010.