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Direct message the job poster from Vocation Brewery
At Vocation Brewery, we believe beer should be an experience. We brew beers of substance, integrity and importantly, bold flavour. Whatever their style, all our beers are distinctly Vocation; interesting, worthy of comment, and a pleasure to enjoy.
We have always followed our own path and sought to challenge convention. We continue to brew perched at the top of a hill, a place out on its own. It’s not the easiest place to get to, but it\'s somewhere we have space to think and space to brew. We continue to brew in a spirit of independence and camaraderie to make original beers that stand out from the crowd.
Our ambition is boundless, driven by a thirst to change drinkers’ perceptions and experiences of beer. Our success to date has been built on innovation, and this remains our relentless passion. We work hard to move things on and make things better.
Our beers are the work of many hands. We pride ourselves on our team spirit, on shared triumphs over adversities and shared values. We believe that success is earned and shared and that we win when we are at our best…always. In short, we love what we do.
If you have a passion and aptitude for achieving and sharing exceptional results you’d love it here.
About the role
Vocation & Co Hebden Bridge is the flagship taproom and bar of Vocation Brewery – a space where bold beer, great service, and community meet. We’re looking for a passionate and experienced General Manager to lead this vibrant venue, ensuring our standards of hospitality, product, and atmosphere remain unmatched.
As General Manager, you’ll be fully accountable for the success of the site: driving team performance, overseeing day-to-day operations, and ensuring every customer experience reflects the quality and personality of the Vocation brand.
Key Responsibilities
* Operational Leadership: Use your experience to drive sales and exceptional customer experience; oversee all day-to-day operations of the Hebden Bridge venue; ensure smooth service across bar, kitchen, floor, and events; manage shift scheduling, stock control, deliveries, and maintenance
* Team Management: Lead, coach, and develop a high-performing front-of-house team; conduct regular team meetings, 1:1s, and performance reviews; recruit, train, and onboard new staff in line with brand standards; manage P&L and deliver on sales and margin targets; oversee labour and stock cost control; drive commercial performance through smart planning and execution
* Customer Experience: Champion exceptional customer service and atmosphere; handle escalated customer feedback or service issues; ensure the bar is clean, safe, and welcoming at all times
* Brand Representation: Maintain Vocation’s standards in product presentation and service; support events, beer festivals, and community initiatives; act as the face of the site and local brand ambassador
Key Skills and Experience
* GP management, stock control, P&L
* Organisation and time management
* Ability to lead a team of staff
* Ability to train and inspire staff
* Being in a highly social environment
* High quality beer service and a broader spectrum of alcohol
* A desire to grow and gain new experiences and skills
* Computer literacy with Word and Excel experience is essential
* Personal Licence holder (or willing to become a personal licence holder)
Key Contacts
* Director of Hospitality
* General Managers in group
* Group HR Manager
* Private medical Scheme
* Employee Assistance Programme
* Staff Discounts
* Enhanced maternity and paternity benefits
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Food and Beverage Services
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