Our client based in Cheltenham have an exciting new opportunity for a Customer Sales Administrator to join their successful and expanding company, with locations all over the UK, on a permanent basis.
This role will involve greeting customers, handling sales calls, and managing day-to-day operations. You’ll also support the wider business by converting enquiries into bookings over the phone and by email for the other 16 locations. Full training and ongoing development will be provided.
They are looking for someone who can communicate professionally, use CRM systems effectively, and take pride in making the site a success.
Responsibilities
* Acting as the welcoming face and voice of store as well as supporting the wider business
* Responding to customer enquiries in person, over the phone, and via email
* Guiding customers through the full sales process, from enquiry to reservation to completed order
* Converting leads into bookings and promoting add‑on services
* Managing bookings, payments, and customer records through the CRM system
* Keeping the site secure, clean, and well‑presented at all times
* Ensuring compliance with health and safety plus site security procedures
Candidate Attributes
* Experience in a customer‑facing sales or service role
* Excellent phone etiquette and the confidence to sell in person and over the phone
* IT literacy, especially in using CRM systems
* A proactive self‑starter
* Strong organisational skills and attention to detail
* Full UK driving licence required
Salary – £28-30k depending on experience
* 28 days’ holiday (including bank holidays)
* Private medical insurance
* Company pension scheme
* Free on‑site parking
Hours
* Every Saturday and Sunday, plus three days in the week (40 hours per week)
* Flexibility on which midweek days you work
* Sundays (only) can be worked from home
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