Job Title: Business Intelligence Administrator Location: HMP Addiewell Role Overview: HMP Addiewell is seeking a highly organized and detail-focused Business Intelligence Administrator to provide vital administrative and internal audit support within the Business Intelligence Unit.This role plays a critical part in maintaining accurate data tracking systems, supporting investigations, and ensuring compliance with legislative and security requirements.The successful candidate will contribute to the efficient operation of the department, supporting senior management and key stakeholders with timely and accurate information. Key Responsibilities: Maintain and update tracking systems and records with a high degree of accuracy Review and process written complaints and investigations Draft official correspondence based on investigation outcomes Manage phone and email queries and provide administrative support to the team Take minutes, manage archives, and provide cover during periods of absence Ensure adherence to legislative deadlines and prison security procedures Support continuous improvement of departmental processes Person Specification: Essential: Highly organized with excellent attention to detail Strong time management and ability to work independently Proficient in MS Office, particularly Excel Excellent written and verbal communication skills Ability to multi-task and work effectively within a team Educated to National 5 in Mathematics and English or equivalent Desirable: Knowledge of GDPR, SARs, and FOIs Previous experience in a similar administrative or compliance environment Willingness to undertake additional responsibilities such as fire warden or first aider Quick learner with the ability to absorb and apply new information Package Description £24,570 Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer 20 Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.