Sales office Manager - Luxury 4-Star Hotel, near Basingstoke Hampshire up to c£40-42k + Bonus and benefits
Are you a dynamic and driven sales professional with a passion for delivering exceptional events and unforgettable guest experiences? Our prestigious 4-star hotel in north Hamphire is seeking an experienced Sales Office Manager to lead and grow our Meetings, Incentives, Conferences, and Events (MICE) business.
About the Sales Office Manager Role:
As Sales office Manager, you'll play a pivotal role in driving revenue and maximising occupancy through strategic sales initiatives. You'll take ownership of all inbound enquiries managing two sales co-ordinators - from proactive lead generation to seamless booking conversion - all while delivering a luxury, personalised experience that reflects our brand.
Key Responsibilities:
Deliver superb customer service through attentive communication and a consultative sales approach.
Demonstrate outstanding organisational and time-management skills to manage multiple enquiries and bookings efficiently.
Drive and exceed business targets related to revenue, occupancy, and conversion rates.
Proactively sell and secure business through outbound calls, site visits, networking, and client presentations.
Maintain and grow strong working relationships with clients, colleagues, and suppliers alike.
Keep a close eye on local market trends and competitor activity to stay ahead and maximise opportunities.
Utilise excellent IT skills, including confident management of client data, reporting, and sales performance.
What We're Looking For:
Proven experience in a reactive sales management role within the luxury hotel or hospitality sector.
strong evidence of conversion rates and maximising revenue opportunities
A results-focused mindset with a strong track record of meeting or exceeding sales targets.
Confident and clear communicator with exceptional interpersonal skills.
attention to detail and a flair for creating bespoke conference and event experiences.
In-depth knowledge of local market and competitors.
Enthusiastic, motivated, and a natural team player.
Why Join this amazing company ?
You'll be part of a passionate and professional team in a stunning hotel environment, with the opportunity to make a real impact on the hotel's continued growth and success. We offer a competitive salary, attractive commission structure, and excellent staff benefits.
Ready to take the next step in your sales career?
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