Ice Cream – Global Process Owner Travel & Expenses
Location: The Netherlands (Amsterdam)
Full-time
Job Purpose
As part of our growth strategy, we are looking for a dedicated and knowledgeable GPO Travel & Expenses to oversee the end-to-end process design, build and implementation during our ERP implementation and mid-term digital procurement strategy. In this critical role, you will lead the transformation from current (“as-is”) to future (“to-be”) state, identifying and driving harmonization and simplification opportunities, defines, manages, and optimizes the company's global T&E processes, ensuring policy compliance, cost-efficiency, and excellent user experience.
Key Responsibilities
* Global Process Design & Optimization: Define, own, and continuously improve the global T&E and corporate card administration processes, working close with and for the WPS team.
* Project Management: Own the implementation plan and full project management responsibilities, coordinating with Navan.
* Policy & Governance: Design with our partner the systems and processes to enforce global T&E policies as defined by the company, ensuring alignment with company objectives and local regulatory requirements, utilizing tech applications for enhanced compliance.
* System Management: Oversee the T&E management system (Navan), collecting business requirements from WPS, HR and Tax to create a suitable configuration, user experience, and system enhancements vs. today.
* Stakeholder Collaboration: Work closely with Procurement, Finance, HR, Workplace, IT, audit, compliance, and legal teams to align processes and achieve business goals.
* Vendor Management: Support Procurement and WPS in building contractual relationships with travel vendors, such as airlines, hotels, and banks, and leverage procurement expertise to ensure cost-effectiveness and efficient service.
* Performance Monitoring: Design and monitor KPIs to measure process effectiveness during and after implementation (the duration of this role).
* Change Management: Lead global rollout and change management strategies for T&E system implementations and process changes.
* Risk Mitigation & Compliance: Ensure robust controls and audit readiness within the T&E ecosystem to mitigate risks and maintain compliance, develop robust reporting indicators within the Navan tech landscape.
* Training & Support: Provide end-user training and support to employees on T&E policies and systems during implementation and UAT phase.
* Cutover / Handover: Build a robust cutover plan towards the end of the project to ensure seamless integration into BAU processes embedded within the core functions.
This role will exist in its current form until the end of 2027.
What You Need To Succeed
* Bachelor’s degree in Business, Finance/Tax, Information Technology, Supply Chain Management or a related field
* Proven experience in designing future state Expense model, understanding interim state requirements and local customizations
* Proven experience with SAP systems specific to procurement, preferably in the context of SAP S4/HANA and T&E applications
* Strong understanding of the Source to Pay process and procurement best practices
* Broad understanding of procurement processes
* Strong track record of driving change and innovation, with the ability to think outside the box and embrace an agile and growth mindset.
* Excellent communication and interpersonal skills, with the ability to collaborate, influence and engage effectively with diverse stakeholders across business and technical functions to achieve project milestones.
* Strong analytical and problem-solving skills, detail-oriented, with the ability to translate business requirements into practical data solutions and driving results in a fast-paced, dynamic environment.
* Excellent proficiency in written and verbal communication in English, with the ability to articulate complex ideas clearly and concisely to diverse stakeholders.
* Proficiency in Microsoft Office solutions, including SharePoint, Teams, Excel, and PowerPoint.
* Familiarity with regulatory requirements and compliance standards related to procurement.
* Result-oriented with a strong focus on delivering high-quality outcomes.
* Proactive and adaptable, with the ability to manage multiple priorities in a fast-paced environment.
* Ability to travel globally to support market-specific requirements during design, build and deployment of the project.
What is in it for you?
* Attractive total remuneration package; excellent company pension, bonus and share scheme.
* Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever.
* Plenty of company-paid holidays to further ensure your work-life balance is maintained.
* We encourage an inclusive culture.
* Hybrid Working: minimum 40% in the office or with partners; home setup provided.
* Informal culture and opportunities to try our new products.
* My Fitness Plan (reduction on your Fitness Subscription).
* Home work allowance; Company laptop and mobile phone.
* Green Mobility Policy.
Equal Opportunity Employer
Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, parenthood, pregnancy or any other basis protected by applicable law, and will not be discriminated against.
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