Project Support Officer Clinical Accreditation
The post holder will support the development, roll out and maintenance of Clinical Accreditation across the Trust. They will work closely with the Senior Nurse for Clinical Effectiveness to provide project support, administrative leadership and stakeholder engagement for the project.
The post holder will be responsible for their own workload, including having responsibility for coordinating project tasks, updating project documentation and dealing with project stakeholders and multi-disciplinary teams. Key responsibilities include providing comprehensive administrative support, managing and analysing project data, and generating reports.
Main duties of the job
The post holder will be required to adhere to the organisation\'s standards of customer care. The post holder is required to courteously and efficiently receive enquiries, communicate effectively with colleagues at all levels across organisation, either by telephone, email or receiving visitors in person, in a tactful and sensitive manner, respecting confidentiality at all times.
Communicate with the Project Group, clinical colleagues and topic leads by telephone, email and face to face:
To engage relevant colleagues in the Clinical Accreditation Program
To show colleagues the capability of the software
To update on progress with roll out and share data
About us
At Somerset NHS Foundation Trust, we\'re committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you\'ll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it\'s a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
* Minimum of 5 GSCEs including English Language and Maths or functional skills
* Level 3 qualification Business Administration or Team Leadership or Customer Care or equivalent qualification / experience
Experience
* Experience working on projects in a supporting role
* Significant clerical/administrative experience within customer care environment or similar
Additional Criteria
* - IT literate; including recent experience of using Microsoft packages such as Word, Outlook and Excel
* - Ability to use digital systems and analyse data
* - Knowledge of clinical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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