Madeleine is an Award-Winning Best Hotel Cocktail Bar in Birmingham 2024/2025 and a slice of Parisian chic in Birmingham City Centre with flair, elegance and style.
Do you want to make premium drinks in one of the most unique venues in town?
As a bartender you will bring your personality and skill to provide a warm, friendly and generous style of service to our guests. Grand hospitality is paramount, so you will know how to deliver fantastic experiences for our guests, time and time again.
What the job involves
• Promote an always welcome and professional image to the guest, and give full co-operation to any guest requiring assistance, forging great relationships
• Create and serve drinks as per our drinks list and bespoke guest requests and preferences
• Learn and follow all drinks specifications for a consistent guest experience
• To be knowledgeable on the menus, being able to provide impressively detailed answers to any questions, and make recommendations
• To follow all steps of service, ensuring your focus remains guest-centric
• To build a rapport with all guests in assigned section, and use this to maximise sales opportunities
What you can bring to the job
revious bar experience, in high volume or high end venues, making modern and classic cocktails
• Highly customer-service oriented and passionate about great food and beverage
• Warm and genuine nature, someone who can make people feel welcome, at ease and want to return
• To be able to confidently, clearly and politely engage with our guests
• Promote a positive attitude and display the ability to ‘make things happen’ to achieve or exceed anticipated results
• Due to the nature of the work, the ideal candidate would be fully flexible in their approach to work and be able to work shift patterns through evenings, weekdays and weekends
• £12.56 per hour plus gratuities to help your earning potential
• 32 hours over 4 Days with flexible hours to suit your needs and those of the business
• Staff and friend & family rates for overnight stays and F&B Discounts at the hotel and with DeVere Group
• 50% employee discounts on food and beverage at hotel outlets
• Access to our exclusive benefits portal, which includes extensive discounts on retail, travel and leisure activities
• Employee Referral scheme, get financially rewarded for introducing a friend or family member to our team
• Free meals on duty in our dining facilities
• Access to Hospitality Action, our Employee Assistance programme with 24/7 health and wellbeing support
• Rewards and recognition for living and breathing our company values
• Monthly employee recognition and rewards programme
• Regular team appreciation events, including regular employee parties throughout the year
• Career development opportunities – including access to apprenticeship programmes
• Use of Wagestream financial wellbeing platform, allowing instant access to your pay
• Uniform provided
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.
The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV-style Grand Ballroom.
We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.