Annual wage £12,313.60 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday to Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm. Total hours per week: 37.0 Expected duration 18 Months Possible start date 23 Apr 2024 Date posted 08 Apr 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000242537 Positions 1 available What you will do in your working day Respond effectively and accurately to telephone, e-mail and face-to-face enquiries for work placements by ensuring your knowledge is up to date Be responsible for monitoring and answering all enquiries to the direct mailbox of the Work Placement Team, ensuring your team members are made aware of relevant information and notifications Maintain accurate records of all work placement activity, health and safety information, learner/employer agreements and feedback ensuring all are securely stored and all systems kept up to date Contribute to and participate in all events that are related to these services Support destinations recording and collection Support the DBS process for students with placements that require a valid check and certificate Maintin the work placement electroni tracking system, full training of which will be given, to ensure all information is entered onto the system in a timely manner Contribute to the smooth running of the FAB Futures centres by undertaking daily office tasks like meet and greet, collecting post, preparing mailshots and helping with data entry tasks as required Work with the wider FAB Futures team to ensure the effective delivery of the 3 core strategies, Careers and Employability, Work Experience, and Progression and Destinations. The training you will be getting Business Administrator Level 3 Apprenticeship Standard Wigan and Leigh College, Parson's Walk, WN1 1RS Training in the workplace. What to expect at the end of your apprenticeship Expected progression within the organisation Possible progression to a level 4 qualification Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience Qualifications GCSE or equivalent English (Grade 4) Essential GCSE or equivalent Maths (Grade 4) Essential Things to consider Required Knowledge and Understanding: Appropriate knowledge of Microsoft Office. Knowledge and understanding of delivering good customer service. Knowledge and understanding of administration skills, particularly data entry, information gathering and record keeping. Knowledge and understanding of effective communication in different formats, face to face, telephone, e-mail and social media. Knowledge and understanding of providing information that is clearly and professionally presented. Excellent communication skills.