What's involved with this role: Job Title: Accommodation Solutions Officer Reference: K&C 5280552 Salary: £20.86 per hour PAYE with accrued holiday and pension contribution Hours: 36 hours per week Monday-Friday Role length: 2 months opening assignment Job type: On-site Location: Kensington Contract Type: Temporary The role: We’re seeking a proactive and organised Accommodation Solutions Officer to join the Royal Borough of Kensington and Chelsea’s Housing Needs and Transformation Service. You’ll support residents in temporary accommodation, providing advice on housing options and promoting move-on opportunities into permanent, private, or social housing. The role also involves undertaking suitability assessments, resolving tenancy and property issues, liaising with accommodation providers, and assisting with tenancy audits and enforcement activity. Key Responsibilities: Place individuals and families into suitable temporary accommodation following policy and statutory requirements. Undertake suitability assessments and manage associated administration. Provide tailored housing advice to households and promote sustainable housing solutions. Support residents with bidding, move-on processes, and access to support services. Liaise with housing providers, social services, and internal teams to resolve tenancy issues. Assist with tenancy audits, investigate misuse or abandonment, and support enforcement action. Manage enquiries, complaints, and case documentation accurately and professionally. What the client is looking for: Strong understanding of housing and homelessness legislation and policy. Experience working directly with homeless households or within a housing service. Excellent written and verbal communication skills. Ability to manage a busy workload and resolve issues effectively. Commitment to equality, integrity, and high-quality service delivery. Desirable: Knowledge of welfare reform and temporary accommodation management. Experience liaising with legal services or supporting suitability review cases. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. How to Apply: Submit your CV and cover letter If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. MT Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.