DP World are currently recruiting for a Credit & Receivables Assistant to join our fast-paced site in Bicester. In this role, you will support the effective administration of credit notes, manual invoices, and client queries, ensuring all activities are delivered in line with Service Level Agreements (SLAs) and client requirements.
You will be responsible for investigating and resolving customer returns, shortages, and claims, helping to ensure timely payment of outstanding balances while maintaining accurate financial records. Working closely with internal teams, you will also contribute to process improvements and help deliver a high-quality, customer-focused service in a dynamic operational environment.
About the role:
1. Produce and monitor Aged Debt reports
2. Chase outstanding Debt via email and phone, escalating overdue accounts as required to the Team Leader / Credit Manager
3. Post daily cash receipts to the AR
4. Reconcile accounts and resolve discrepancies in a timely manner to ensure effective query management and payment of outstanding invoices
5. Investigate & resolve invoice queries efficiently – liaising with both internal and external teams to achieve resolution
6. Access external customer portals where required
7. Raise manual Invoices and Credit Notes in accordance with Client approval & internal processes
8. Raise Weekly Sales Invoices via uploads on a weekly basis in line with Client instructions
9. Create new accounts – in accordance with Client approval & internal processes
10. Maintain up to date & accurate records of correspondence
11. Maintain & upload Pricing in accordance with Client instructions
Your Key Skills:
12. Working towards Accountancy or equivalent credit and receivables qualifications (desirable).
13. Previous experience in Account Receivables or similar role
14. Strong numerical skills and attention to detail
15. Speed and accuracy essential in a fast-paced role
16. Proficient in Microsoft Office, Excel in particular (pivot tables / look ups)
17. Ability to prioritse and meet deadlines
18. Enthusiastic problem-solving qualities
19. Effective communication skills, written and verbal
20. Ability to communicate at all levels, up to senior management
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
#LI-JH1