An exciting opportunity to join a fast paced premium healthcare private members club.
The Business Development & Partnerships lead, reporting directly to the CEO, will be responsible for identifying, developing, and securing new HNWI members and corporate clients. You will play a key role in expanding the client base, building strategic partnerships, and promoting the premium membership offerings. This role combines sales strategy, relationship building, and a deep understanding of healthcare and luxury client expectations.
Role & Key Responsibilities:
Business Development & Sales
* Working alongside the CEO to execute a business development strategy targeting high-net-worth individuals (HNWIs), families, corporate clients, and referrers (e.g., physicians, advisors).
* Identify and qualify leads through research, networking, and relationship development.
* Manage the full sales pipeline from outreach to closing, maintaining a high close rate.
* Provide weekly & monthly sales reports & track to KPIs
* Work with CEO on executing growth strategies for onboarding of new members
* Attend networking events and healthcare conferences to represent the brand.
* Develop referral programs and strategic alliance
Partnerships & Strategic Growth
* Build and maintain relationships with family offices, finance / tech corporations, lifestyle concierge service providers, and hospitality partners to generate new business
* Assist CEO in managing partnerships pipeline
Client Onboarding & Member CRM
* Work with the Concierge team to ensure smooth onboarding of new clients.
* Understand the unique needs of each client and tailor value propositions accordingly.
* Monitor satisfaction and retention metrics, and implement loyalty programs.
* Coordinate with the medical concierge team to ensure premium service delivery.
* Act as the point of contact for VVIP clients, managing their experience and resolving issues
Experience & Skill Set
* Previous private wealth management experience ( family office, concierge)
* Strong proven sales record with UHNWIs and corporate partners
* Excellent organizational and project management skills
* Proven success in business development or sales roles (preferably in healthcare, wellness, luxury services, or hospitality).
* Exceptional communication and interpersonal skills with the ability to influence and build trust quickly.
* Strong understanding of the luxury client expectations
* Strategic thinker with a results-oriented mindset.
* Ability to manage multiple priorities and work independently
Requirements
* Bachelor’s degree
* 5+ years of experience in business development/ membership management, preferably within a corporate, family office or Luxury Hospitality field.
* Demonstrated experience building a network of high-value clients or partners.
* CRM proficiency (e.g., Salesforce, HubSpot) and sales analytics tools
* Previous experience in concierge / premium healthcare an advantage but not required
Compensation & Benefits
* Competitive salary + commission structure
* Access to exclusive healthcare and wellness benefits
* Opportunities for growth in a fast-scaling, mission-driven company
* Collaborative and dynamic team culture
* Health insurance & Pension plan
Location: Central London (part time remote working to be discussed)