We're recruiting an experienced and committed Homelessness Prevention Officer to join a busy Housing Advice & Homelessness service within a local authority. This is an excellent opportunity for a housing professional with strong frontline experience to make a real impact by preventing homelessness and supporting customers to secure and sustain suitable accommodation. You'll provide high-quality housing advice, carry out homelessness investigations, and take proactive steps to prevent homelessness wherever possible. The role involves managing a varied caseload, making informed legal decisions, and working closely with partner agencies to achieve positive outcomes for households in housing need. The Role ·Provide frontline housing advice and assistance to customers, responding to general service requests in a timely and professional manner. ·Assess customers' housing needs through office-based, telephone and home visits. ·Deliver early, proactive homelessness prevention through comprehensive housing and welfare advice. ·Investigate homelessness applications and make decisions in line with legislation, codes of guidance and council policy. ·Take action to prevent homelessness, including negotiation, mediation and the use of financial assistance where appropriate. ·Liaise with private landlords, letting agents, mortgage lenders and debt advisers to support sustainable housing sol...