At GO Outdoors our purpose is strong and clear; "to inspire and equip everyone for life outdoors". That's because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Clear values which help us to fulfil our mission to be 'the nations favourite outdoor retailer'. Being part of the store's Junior Management team,youwill provide managerial support and help maintainand improve the levels of customer service throughout your section. You will provide assistancein the supervision of all staff while maintainingthe standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basisas instructed by Store Management.
Deal with customer complaints and enquires, providing the best possible outcome.
~ Ensure the personal appearance of sales staff is in line with company guidelines.
~ Sales
~ Monitor staff service levels in order tomaximise store sales.
~ Utilise in-store devices, making sure that the customer is offered the whole product range.
~ Attract, engageand motivate customers into making purchases in store by using the latest visual techniques.
~ Provide assistancewith the maintenance of standards on the sales floor.
~ Retail Management experience would be advantageous
~ Excellent Time Management skills
~ IT skills- Microsoft Outlook, Wordand Excel.
Training & Development
~ Encourage personal progression throughout your store
~ Provide assistancewith the induction and training of new starters.
~ Drive sales & enhance store turnover through effective merchandising, stock replenishment & team motivation.
~ Lead and develop the shopfloor team to ensure high performance, engagementand adherence to store policies and procedures.
~ Retail Supervisor experience would be advantageous.
~ Excellent Time Management skills
~ IT skills- Microsoft Outlook, Wordand Excel.
If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Job Family Retail Middle Manager
Pay Type Hourly
Employment Indicator Permanent