Tees Esk and Wear Valleys NHS Foundation Trust
Community Support Worker
The closing date is 19 May 2026
The Harrogate, Hambleton and Richmondshire Early Intervention in Psychosis service are happy to advertise a rare opportunity to join the team as a support worker. You will be working with service users from the age of 14 - 65 experiencing their first episode of psychosis. The role will also have a focus on carers support.
If you are an individual with experience working with people with mental health and enjoy being part of a close supportive team, we would very much welcome your application. Experience of working with carers is also essential.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
This role may be eligible for sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. However, sponsorship can only be provided where applicants meet the specific requirements, therefore, we recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa
Main duties of the job
This post is not open to trainees therefore the successful candidate must have completed the Level 2 Diploma in Health and Social Care or equivalent, with Literacy and Numeracy Level 2 or equivalent. Completion of the Trust Healthcare Assistant competencies within the first six months is required. Please read the job description carefully, to be successful at shortlisting please evidence how you match the description citing examples to reinforce your experience.
Additional contact details: Vicki Broughton, CNS - 01765 632922.
About us
This position has a starting salary of £25,760 which rises to £27,476 per annum after 2 years and a generous NHS pension scheme. As a member of our NHS Trust, you will receive a fantastic annual leave package (starting at 27 days which increases with service, plus bank holidays) and access to extensive staff benefits which includes:
* NHS staff discounts in over 200 branded sites/stores.
* A TEWV monthly staff prize draw
* Car lease scheme
* Access to Trust gyms
* Option to purchase additional annual leave
* Access to staff wellbeing support.
Staff recognition is very important to us; you may be recognised through the Greatix and Star Award schemes.
Our organisation is on a 'Journey to Change' and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer, recruiting, retaining and training our people, for the right roles, at the right time.
Job responsibilities
Maintains safety, privacy and dignity of all patients in the delivery of patient centred care, recognising and respecting differences including spiritual and cultural beliefs. Responsible for recognising the signs of patient harm, abuse or neglect, including poor clinical practice, identifying issues regarding the safeguarding of children whom may be at risk and reporting all such concerns in accordance with Trust Safeguarding procedures. Undertakes delegated activities within level of own competency, and with due regard to risk assessment, to assist with the implementation of intervention plans as part of the multidisciplinary team. Patients have a range of mental health conditions, may demonstrate behaviours that challenge and may have difficult family situations of relevance. Completes patient assessment tools and accurately summarises within patient care records. Identifies changes in patients presentation and acts, reports and records appropriately. Regularly accompanies and provides support to patients in a variety of community settings, as delegated and dependent on current risk assessment. This includes social inclusion/community integration/transfer to and from appropriate areas e.g. acute hospitals, dentist etc. Accurately records and reports physiological observations (e.g. weight, temperature, blood pressure, pulse), as required. Carries out venepuncture and ECGs as required, if trained. Assists in the provision of health education and advice on health promotion to patients and their carers. Demonstrates safe breakaway techniques in the management of violence and aggression as required. Demonstrates safe moving and handling of patients using equipment as required. Where appropriate and with authorisation, acts as an advocate for patients/carers.
Person Specification
Qualifications
* Diploma in Health and Social Care level 2 or equivalent
* Care Certificate
* Key skills in Literacy and Numeracy level 2
* Successful completion of Trust's full HCA Framework within 6-month probationary period
Experience
* Previous experience as a Band 2/3 HCA or equivalent in a care environment.
* Previous experience of working with people with mental/social health needs or learning disabilities.
Knowledge and Skills
* Person centred care
* Awareness of legal frameworks including Mental Health legislation (within agreed timescale)
* Effective verbal and written communication skills
* Time management and ability to prioritise effectively
* Competency in venepuncture
* Competency in ECGs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Tees Esk and Wear Valleys NHS Foundation Trust
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