Our food service is centred around creating a welcoming social dining experience within a creative and community focused environment.
The successful applicant will play an important role in ensuring that customers receive high-quality food, excellent service, and a memorable experience. In addition to kitchen and tearoom duties, the role will also provide opportunities to contribute ideas for menu development, support promotional activities through social media, and help strengthen customer engagement.
The position involves supporting the preparation, presentation, and delivery of our tearoom service, afternoon tea experiences, and crafternoon bookings. Working closely with colleagues, you will help maintain high standards across all aspects of food preparation, customer care, cleanliness, and operational efficiency.
Key Responsibilities
The successful candidate will be involved in a variety of tasks and responsibilities, including:
* Food Preparation and Kitchen Service: Assisting with the preparation, assembly, and presentation of food and drink for daily tearoom service, afternoon tea events, and special bookings. This includes following recipes, preparing ingredients, maintaining quality standards, and ensuring food is served efficiently and attractively.
* Customer Service and Hospitality: Providing a warm, friendly, and professional service to all customers. You will be expected to greet visitors, respond to enquiries, assist with customer requests, and help create a welcoming atmosphere that encourages repeat visits and positive customer experiences.
* Stock Management and Administration: Supporting the monitoring of stock levels, recording inventory, rotating stock appropriately, and assisting with the ordering of ingredients and supplies. Accurate administration and attention to detail are important to ensure smooth daily operations.
* Food Hygiene and Housekeeping: Maintaining excellent standards of cleanliness and organisation throughout the kitchen and customer areas. This includes following food safety procedures, adhering to hygiene regulations, cleaning equipment and workspaces, and ensuring all areas remain safe and compliant.
* Menu and Recipe Development: Contributing ideas towards recipe creation, menu improvements, and seasonal food offerings. The role provides opportunities to participate in developing new products and enhancing the overall food and drink experience.
* Customer Engagement and Social Media Support: Assisting with promoting the business through social media platforms by helping create engaging content, showcasing food and events, and supporting marketing activities that encourage customer interaction and growth.
#J-18808-Ljbffr