* 37.5 hours per week
* Variety of shifts across Monday to Sunday
* £12.71 per hour
* Car parking onsite
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is PO1 3HH
Job Description:
Retail Supervisor at Sodexo - HM Naval Base, Portsmouth
Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.
What you'll do:
* Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
* Take charge of stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
* Supervise daily operations, manage team activities, and be the go-to person for customer queries and support.
* Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
* Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
* Maintain a clean, safe, and well-organised store environment.
* Confidently verify IDs for restricted items, ensuring compliance with store policies.
What you bring:
* Previous supervisory experience in retail or customer service, with a proven ability to support a team.
* A hands-on approach and passion for delivering an outstanding customer experience.
* Ability to take the reins when the retail manager is away, showing initiative and confidence.
* Strong team-building skills, fostering a positive and collaborative environment.
* Experience with store openings and closures, and familiarity with key-holder responsibilities.
* A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
What we offer:
* On-the-job training with experienced professionals
* Fully funded apprenticeship qualifications
* Career development opportunities within Sodexo
* A friendly and supportive work environment
* Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
* Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
* Career Growth - Apprenticeships, learning tools, and development opportunities.
* Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
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