Overview
YOU MAKE US MORE
Join Moorfields Eye Hospital NHS Foundation Trust
At Moorfields, people’s sight matters—and so do the people who make it possible. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence. We’re a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world-class eye health, sustainably and at scale. From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden—a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before. Could you be part of this future? Make us more.
Job Overview
This is a senior, specialist IT project management role within Moorfields Private and will play a large part in ensuring the success of several private patients’ projects including (but not limited to) the installation of Compucare 8 into Moorfields Private, New Cavendish Street and the continued development of Compucare 8 in Moorfields Private, Bath Street. Reporting directly to the General Manager, the post holder, working closely with the other IT disciplines, will be responsible for ensuring the efficient delivery of assigned projects within agreed timescales and budget. The post holder will work closely with clinical and operational teams to ensure all project requirements are fully understood, agreed, documented and delivered to their satisfaction. This post requires a wide range of skills and extensive experience including a comprehensive understanding of Compucare 8; a good understanding of IT technical terminology, proven ability to manage complex projects and an excellent understanding of how IT can support the strategic direction of the Trust. It will be essential to have excellent communication, negotiation and planning skills to influence and drive forward stakeholder requirements.
Main duties of the job
* Responsible for the continuation of stage 2 of the Compucare 8 installation at Moorfields Private (patient portal and credit card tokenisation) and the full install of Compucare 8 at Moorfields Private Eye Centre.
Working for our organisation – What’s in it for You?
At Moorfields, we invest in you—your growth, your wellbeing, your future.
* Competitive salary (including high-cost area supplement)
* Membership of the NHS Pension Scheme
* 24/7 independent counselling support
* Career-long learning and development opportunities
* Excellent transport connections
* Access to NHS and Blue Light discount schemes
* Free Pilates classes
* Full support and training to develop your skills
And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.
Detailed Job Description And Main Responsibilities
* Responsible for the completion of detailed project documentation in line with PRINCE2 and Agile project methodology.
* To undertake detailed risk assessments on all projects and ensure that all risks and issues are logged and when necessary, escalated in accordance with ITPO and Trust processes.
* To ensure adherence to project plans by all involved and alter plans accordingly given any issues which may arise. Communicate these changes effectively to the other team members and ensure adherence to the revised plan.
* Use persuasive and motivational skills to influence project team members and participants to ensure successful completion of the project.
* Keep all interested parties abreast of project progression, or any potential issues, through clear communication.
* Ensure that the General Manager and Moorfields Private senior leadership team receive regular reports on the progress of individual projects, including all risks and issues.
* To take responsibility for the financial control, within pre-agreed tolerances, of specific projects which are IT initiated and to keep the Programme Manager regularly updated on project spending.
* To ensure all Quality standards related to individual projects are met.
* To develop agreed work packages in conjunction with other IT disciplines to meet project deliverables and to ensure project milestones are met.
* To provide effective liaison between necessary IT resources during all stages of specific IT projects, to ensure both quality and requirements are understood and delivered during the Project.
* Responsible for the monitoring of any IT assigned sub-contractors to ensure all national and local guidelines are adhered to.
* Supervise and manage the project team’s workload, to ensure successful implementation and completion of the projects.
* Develop and deliver specialist training on IT systems. This is especially pertinent upon handover of IT systems.
* To complete end of project reports and present lessons learned sessions, to ensure projects are continually analysed and improved.
* To ensure Privacy Impact assessments are completed for all projects involving sensitive information, thus ensuring systems are developed with information security as an absolute requirement.
* To keep abreast of technical developments/trends and of the IT and business strategy of the Trust.
* Any other duties as may reasonably be considered as falling under the remit and responsibilities of this post.
* Take the lead on identified projects, taking full responsibility for delivering these on time and to budget.
* To lead investigations into new technologies and solutions and their use within Moorfields, including making recommendations to the business and championing new initiatives as directed by the Programme Manager.
* To technically lead IT driven projects, managing other members of the Technical Services teams to ensure a successful project delivery.
* Working with third party suppliers to ensure the delivery or changes/upgrades to IT systems.
* Develop and implement IT policies and project policy and policy and good governance.
Person specification
Experience in a private patients setting
Essential criteria
* At least a year working in a private patients setting
Compucare 8 experience
Essential criteria
* Full knowledge of the Compucare 8 system and how to install it
Project management experience
Essential criteria
* At least 5 years experience in IT project management
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.
https://www.moorfields.nhs.uk/work-for-us
Employer certification / accreditation badges
Documents to download
* IT Project Manager (PDF, 432.6KB)
* Staff Benefits (PDF, 865.7KB)
* MEH Privacy Notice (PDF, 138.0KB)
Apply online now
Further details / informal visits contact
Name Caroline Jillings Job title Interim General Manager Email address caroline.jillings@nhs.net
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