Contact Centre Sales Manager Up to £62,000 + Car Allowance + Bonus | Monday-Friday | Career Progression Are you a proven Contact Centre Sales Manager who thrives in a fast-paced, target-driven sales environment? Do you bring energy, discipline, and commercial intelligence to your team? If you can lead from the front, inspire performance, and drive revenue growth - this is the opportunity you've been looking for. We're hiring a Contact Centre Sales Manager to lead a high-performing inbound, retention and business development operation. This is a key leadership role where you'll shape culture, coach the team, and deliver strong commercial results. What You'll Be Doing Lead and motivate a blended sales team across inbound, retention, outbound and BD Drive sales performance, daily activity, conversion, pipeline quality and customer retention Coach and develop Team Leaders and Advisors to improve sales behaviours and confidence Maximise every contact through effective cross-sell, up sell and sales-through-service techniques Build strong relationships internally and externally to drive commercial outcomes Analyse data, trends and variances to identify growth opportunities and risks Use CRM, MI dashboards and reporting tools to manage pipeline, churn, and forecasting Support the MD with sales strategy, planning, and continuous improvement initiatives Reduce churn, increase share of wallet, an...