This is a pivotal senior operational leadership role, reporting directly to your Clinical Care Group Service Director. You will play a key part in shaping and delivering a strategic and operational model of fully integrated, aligned services across the service group. The role requires balancing multiple priorities—enhancing patient quality, safety, experience, and access—while ensuring value for money and making the best use of available resources. This position offers an exceptional development opportunity for those aspiring to progress into more senior leadership roles in the future. If you're passionate about driving improvement and leading change that makes a real difference for patients and staff, we'd love to hear from you.
As a Service Group General Manager, you will lead on long term planning for services, have accountability for management and monitoring of budgets, manage and inspire staff, be responsible for the performance of the group and contribute to the development of national and local priorities.
You will have experience of operational management and leadership previously, as well as a proven track record of delivering projects. Flexibility, resilience, and innovation are key attributes that we need from the successful candidates to lead and develop strategies for their service group that aligns with Hywel Dda Health Board's overall strategic plans.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. Our services are provided in:
* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services
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