Randolph Hill, Denny, Stirlingshire FK6 5HJ
Café Supervisor
Location: Bellfield Centre, Stirling
Hours: Part or Full-time hours per week
Salary: £24,647 - £26,763 per annum
Reference: 2506709
Strathcarron Hospice is opening a new café at the Bellfield Centre in Stirling and we are now recruiting! The café will initially be open every Monday to Friday between 8am and 4pm with the intention of expanding our operating hours and days.
We are seeking to recruit a passionate and experienced Café Supervisor to help lead our new vibrant café team. If you thrive in a fast-paced environment, love great coffee, and enjoy creating memorable customer experiences, wed love to hear from you.
What Youll Do:
1. Supervise daily café operations and ensure smooth service
2. Lead and motivate front-of-house staff to deliver excellent hospitality
3. Handle customer queries and resolve issues with a smile
4. Manage stock levels and place orders as needed
5. Ensure cleanliness and compliance with health and safety standards
6. Support training and on-boarding of new team members
7. Assist with rotas, cash handling, and daily reporting
What Were Looking For:
8. Previous experience in a café or hospitality supervisory role
9. Strong leadership and communication skills
10. A hands-on, can-do attitude and a love for great service
11. Ability to multitask and stay calm under pressure
12. Basic knowledge of food hygiene and safety regulations
What We Offer:
13. Competitive pay and excellent staff benefits
14. Opportunities for training
15. Support from Catering Manager and Hospice Catering Team
16. A warm, inclusive team culture
To apply: send your CV and covering letter to
Closing date: Friday 11th July 2025.
Interviews will be held on Friday 18th July 2025.
Job Purpose:
To oversee the daily operations of the café, ensuring high standards of customer service, food quality, cleanliness, and team performance. The Café Supervisor supports the Café Manager in maintaining a welcoming environment and a smooth-running business.
Key Responsibilities:
17. Supervise front-of-house and kitchen staff during shifts.
18. Ensure excellent customer service and resolve any customer issues promptly.
19. Oversee food and beverage preparation and presentation to maintain quality standards.
20. Manage stock levels, place orders, and monitor inventory rotation.
21. Maintain cleanliness and hygiene standards in line with health and safety regulations.
22. Train and support new team members and provide ongoing coaching.
23. Handle cash, process payments, and complete daily financial reconciliations.
24. Open and close the café, ensuring all procedures are followed.
25. Assist in planning menus, promotions, and events to boost sales.
Skills & Qualifications:
26. Previous experience in a café, restaurant, or hospitality setting.
27. Strong leadership and communication skills.
28. Ability to multitask and remain calm under pressure.
29. Basic food hygiene and health & safety knowledge (certification preferred).
30. Competence in using point of sale systems and handling cash.
31. A friendly, approachable, and proactive attitude.
- Urban Practice