Overview
Harvey Nichols is seeking a Sales Manager to lead our Beauty Department in Edinburgh. A destination for modern luxury and cutting-edge fashion, Harvey Nichols curates an edit of the world’s most iconic and emerging brands. This is your opportunity to inspire and lead a dynamic team in delivering an exceptional client experience and driving the success of one of our most exciting departments.
Responsibilities
* Lead and motivate your team to consistently exceed sales, service, and clientelling targets
* Champion a culture of personalised service and luxury storytelling, ensuring every client feels seen, understood, and inspired
* Stay ahead of beauty trends, seasonal collections, and key innovations to ensure your team delivers expert advice
* Collaborate closely with Brand Partners, Counter Managers, and Head Office teams to maximise performance and business opportunities
* Drive operational excellence, maintaining immaculate presentation and ensuring all security, health & safety, and store standards are met
* Identify and develop talent within your team, promoting continuous learning, growth, and succession planning
About You / Qualifications
* We’re looking for confident, inspiring leaders who thrive in a fast-paced, fashion-driven environment and are passionate about luxury retail and exceptional service.
* Do you have experience managing teams in a luxury retail environment?
* Do you have strong leadership skills with a proven record of driving sales and delivering results?
* Are you passionate about beauty, styling, trends and the world’s leading fashion brands?
* Do you know how to build lasting client relationships and elevate the customer experience?
* Are you commercially minded, strategic, and data-driven in your approach?
What’s next
If you’re already picturing how you’ll lead your team and elevate our clients’ shopping experience - hit the “apply” button below to start your journey with us
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