About Us St Michael's Hospice is nestled in the stunning Herefordshire countryside, in a state-of-the-art facility. We offer a competitive salary and benefits package, a transferrable NHS pension or you can enrol onto our own Hospice pension. We offer Life Assurance, a superb working environment and facility, generous study leave allowance, discounts with local suppliers, individualised training needs analysis, advanced communication skills training, employee counselling service, free tea & coffee, a friendly & welcoming work environment and 30 days annual leave, plus bank holidays. We are one of the top 100 best not for profit organisations to work for and have been caring to make a difference, to patients living with a terminal illness and their families, across Herefordshire and beyond for 40 years. About the job For our Whitestone Superstore we are looking for someone who loves working with pre-loved items and has the ability to go the extra mile to deliver excellence in customer service. Under the guidance of management, you will ensure appropriate stock is on the shop floor and customers are supported at all times to maximise sales and ensure a great customer experience. You will champion gift aid and lottery sales and look for every opportunity to maximise profit for hospice care. You will need to be flexible and adaptable, ready to accept and work with different stock, jump on the till, help a customer to find the perfect purchase or signpost a supporter to understand more about the Hospice. You will be an ambassador for St Michael’s at all times. In return for your commitment, we’ll provide a competitive salary and benefits package, within a highly reputable charity. This role is 30 hours over 4 days a week to include regular weekend work (arranged by rota). A full driving licence with use of a car is recommended to access each retail location and attend meetings. Job Type: Part-time Pay: £12.60-£12.84 per hour Expected hours: 30 per week Benefits: Bereavement leave Canteen Company events Company pension Cycle to work scheme Discounted or free food Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Sick pay Store discount Work Location: In person