Join to apply for the Customer Service Advisor role at TieTalent
2 days ago Be among the first 25 applicants
Join to apply for the Customer Service Advisor role at TieTalent
Get AI-powered advice on this job and more exclusive features.
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate:£12.82 per hour rising to £13.12 per hour at 9 months in role
Start date: October 2025 onwards
Why this job matters
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Payment Support role with EE.
Why not use your skills to make a difference and join our Payment Support Team in North Tyneside? We need people like you to support and guide our customers during difficult times. Whether it’s helping them with a billing query, assisting those who have fallen behind on their payments or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
* Agreatstarting salary of£25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses.
* Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
* Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
* Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
* Hugediscounts of EE & BT products including your Mobile and Broadband – saving youhundredsofpoundsevery year.
* Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
* Season TicketTravel Loan – giving you the funds topay for your travelto and from work up front, making a difference where it counts.
* Volunteering days, so you cangive backto your local community.
* Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at TieTalent by 2x
Get notified about new Customer Service Advisor jobs in Sunderland, England, United Kingdom.
Sunderland, England, United Kingdom 2 days ago
Customer Service Advisor - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Customer Service Advisor - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Customer Service Advisor - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Customer Service Advisor - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 23 minutes ago
Whitehaven, England, United Kingdom 1 week ago
Sunderland, England, United Kingdom 23 minutes ago
Customer Service Advisor - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Workington, England, United Kingdom 6 days ago
Customer Service Representative - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Customer Service Representative - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Customer Service Representative - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Customer Service Representative - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Customer Service Representative - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 2 days ago
Customer Service Representative - Uncapped Commission
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 2 days ago
Workington, England, United Kingdom 2 weeks ago
Workington, England, United Kingdom 4 weeks ago
Retail Customer Advisor (Workington) - 12 hours
Workington, England, United Kingdom 1 week ago
Wigton, England, United Kingdom 1 day ago
Workington, England, United Kingdom 2 days ago
Workington, England, United Kingdom 2 days ago
Gosforth, England, United Kingdom 2 days ago
Workington, England, United Kingdom 2 days ago
Workington, England, United Kingdom 1 day ago
Carlisle, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr