Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: BCWA Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern-day slavery and human trafficking, who have accessed the National Referral Mechanism and are supported under the Home Office national contracting arrangements. BCWA is the lead provider of services covering the West Midlands area and some of the bordering local authorities. The service works in partnership with key agencies to assess risk and provide tailored support plans for service users. BCWA support, as defined by the national contract, is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. Job Role Job Title: Modern Slavery Outreach Services Manager Position type: Full-time positions available (37.5 hours/Monday-Friday), based in the West Midlands Salary: £36,343.84 - £41,457.52 (dependent on experience) Closing date: 12 January 2026 Is this you? We are looking for a highly skilled Modern Slavery Outreach Services Manager with excellent communication skills, compassion and understanding of the impact of abuse and exploitation. We are looking for an innovative candidate who has empathy and a good understanding of issues and challenges faced by victims of modern slavery. They will need highly developed listening skills, personal resilience and emotional maturity to support the team to deliver the outreach service. This is a great opportunity for someone who possesses outstanding communication and organisation skills, will enjoy working in a very fast-paced environment and build effective partnerships. The Role: The successful candidate will provide operational support, health and safety advice and guidance to Senior advocates, advocates in and out of the office environment, supporting clients as well as overseeing the allocation of referrals via the administrators/ first contact advisors. The successful candidate will also work closely with stakeholders across the region, NGOs, governments, law enforcement, and others to enable BCWA to provide a high-quality support service If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply', and you will be emailed a link to an application form, job description, and an equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UK Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: * a professional from your centre of study, for instance, a teacher, lecturer or headteacher * GP or health visitor * a character reference from a person who knows you * a civil servant from a government agency * a bank manager DBS All positions are subject to DBS checks at the relevant level