Job Title: Supervisor - Operations, AM Shift
Department: Paint Shop
Location: Solihull
Contract: Jaguar Land Rover
Hours: 6am to 2pm, Monday to Friday
Salary: £31240 plus benefits
Role Purpose
Responsible for ensuring the smooth, timely and efficient running of weekend shifts activities and processes and requirements across the area. You will ensure that the team remains highly motivated and that clients receive the best possible service.
You will also be responsible for improving, implementing, and maintaining processes and procedures, and will be a pivotal team player in ensuring Health and Safety standards are upheld by working together with HSQE support functions.
Main Duties and Responsibilities
Supervise and plan the weekend cleaning activities in conjunction with the customer, including establishing overtime requirements.
Supervise resources to ensure efficient working both as teams and as individuals.
Ensure that the required cleaning activities are delivered as per the relevant schedule.
Carry out HSQE audits and address any non-conformances identified.
Ensure that staff being supervised are thoroughly trained in all safety aspects relating to their job, that they are working to the RAMS specific to the task being carried out, and that they are signed-for as per schedule and to manage your HSQE responsibilities.
Monitor and record the holiday allocation, attendance, absenteeism, and timekeeping of the staff being supervised, ensuring Company policy and procedures are applied where required and the timely completion of RTWs.
Understand and correctly apply Company HR processes for dealing with grievance and disciplinary situations, seeking support from management when appropriate, and above all always maintaining confidentiality.
Flexible with working hours according to customers' needs, and requirements.
Report to the Paint Shope Manager
Liaise with supervision and management
Plan daily allocation of tasks across the workforce
Monitor cleaning, mechanical lifting, and escape equipment
Order and manage the issue and stock control of consumable materials
Qualifications, Knowledge and Experience
Proven experience of supervising staff
Relevant experience of cleaning and waste contracts
Knowledge of Health and Safety regulations and Legislation
Computer literate
Experience of operating plant equipment
Effectively handling customer queries and complaints
Problem solving - aptitude
Good verbal and written communication skills
Good IT skills including Microsoft Office
Planning provision of resource
Leading and supporting teams and individuals
Handling customer queries and complaints
Ability to prioritise and meet deadlines, multitask, and re-prioritise work
Highly articulate - both oral and written
Customer service
Ability to remain professional and maintain confidentiality at all times
Benefits
Company pension scheme
Life assurance
The Company's cycle to work scheme (
Long-service awards;
Going the Extra Mile (GEM) awards;
The opportunity to purchase additional annual leave, up to a maximum of one week;
Access to 'MyChoices';
The ability to join an enhanced sick pay scheme;
An Employee Assistance Programme.
Closing date 26.03.2026
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
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Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future