Job summary
An exclusive opportunity has arisen within The GWH integrated Front Door Therapy Team. The well-established team are looking for a new Team Lead to continue developing Occupational Therapy and Physiotherapy provision alongside the newly opening Emergency Department. The team provide rapid assessments and facilitate discharges across the multiple Front Door units at GWH.
You will benefit from working within a bespoke and spacious new environment with exciting changes and opportunities to come.
We are looking for a Physiotherapist or Occupational Therapist to manage a supportive team of Occupational Therapists, Physiotherapists and Assistants.. We work as an integrated team and feel valued by our MDT colleagues as making a difference.
You will be supported by our Clinical Specialist OTs and Physios as well as our Acute Therapy Lead Band 8's to progress the service and deliver high quality patient care.
To discuss this post further please contact Catherine Manley tel: 01793 605129 or Louise White 603701
Main duties of the job
To manage the 7-day Front Door Therapy Team. The team provides services to the Emergency Department, Acute Assessment Unit (LAMU) the Short Stay Units and any other admission unit within GWH. The post holder will be a role model for the Trust core values of Service, Teamwork, Ambition and Respect.
To be responsible for clinical and professional leadership of staff within the team. To ensure safe and effective delivery of therapy and discharge services at the Front Door.
To ensure collaborative working with the other Front Door staff and external partners, promoting admission avoidance, discharges within the Trusts and National targets and early discharge planning and therapy intervention for other patients.
About us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
Job description
Job responsibilities
1. To provide effective leadership, direction and line management to the Front Door Therapy Team.
2. To operationally manage the day-to-day organisation of the Front Door team prioritising workloads, responding to changing hospital demands, ensuring an accessible, responsive, and flexible service.
3. To monitor both internal and external customer satisfaction with the service provided.
4. To be responsible for all equipment used by and supplied by the therapists, including the regular servicing of all equipment.
5. Ensure the delivery of the Teams KPIs and assist the trust in avoiding ED breaches, unnecessary admissions or unsafe discharges.
6. To be professionally and legally responsible and accountable for all aspects of your work.
Please see the attached job description for full information.
Person Specification
Education
Essential
7. HCPC Registered
Desirable
8. Management Qualification, ie Certificate, Diploma
9. Management training courses
Experience
Essential
10. Managing a team
11. Operational management
12. Significant clinical experience in discharge planning and admission avoidance
13. Managing conflict
Desirable
14. Service review and change management
15. Recruitment process
16. Managing a Budget
17. Complex discharge planning
Knowledge and skills
Essential
18. Good IT skills- Able to write reports, basic use of excel
19. Leadership qualities- ability to delegate, support, motivate and supervise
20. The ability to implement Evidence Based Practice into service delivery
21. Recent participation in audit projects
22. Ability to communicate complex or sensitive information about well-being to anxious patients and relatives
Desirable
23. Ability to prepare and deliver presentations to a group of people
24. The ability to lead audit projects.
25. Ability to network across organisations