QA Manager Worcestershire I'm currently recruiting on behalf of a hugely successful company in the area who are looking for a QA Manager to join the team on a permanent basis. This is a key role responsible for maintaining and improving the Quality Management System (QMS) to ensure they consistently deliver best-in-class dairy products. You’ll play a crucial part in driving compliance, supporting continuous improvement, and enabling operational excellence across the site. Key Responsibilities: Lead and develop the site’s Quality Management System (QMS) Drive a culture of continuous improvement and operational excellence Manage the laboratory and oversee product testing and compliance Support and verify quality control procedures in operations Own and report on quality KPIs, including the Quality Index Lead internal and external audits (eg BRC, retailer standards) Build strong relationships with suppliers and customers Identify and reduce waste, and lead CI (Continuous Improvement) initiatives Collaborate across departments to improve site-wide quality standards Provide QMS training and support capability building across the site What They're Looking For: Previous experience operating at QA Manager In-depth understanding of QMS, food safety, and compliance Strong communication and influencing skills Experience with problem solving and CI tools Confident managing and preparing for BRC and retailer audits Proficient in MS Word and Excel HACCP Level 4 and Advanced Food Hygiene certification Microbiology knowledge Chilled food experience is highly desirable What You’ll Get in Return: Competitive salary Up to 10% annual bonus If you are a quality-driven food industry professional looking for your next challenge, I'd love to hear from you