Overview
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources. Olivia is our friendly virtual assistant, available to support you navigate through the application process 24 hours a day, 7 days a week. She can answer questions, guide you through application steps, arrange interviews, and provide timely updates to help make the recruitment journey smooth and accessible. Olivia cannot make hiring decisions; those are made by human recruiters.
Eligibility to work
Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You will need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.
Interview questions
The interview is a vital part of our hiring process. We look for values and attitudes and want candidates to show how they would contribute to a great customer and colleague experience. Example prompts may include times you worked as part of a team and how you made a difference.
Prospects at McDonald’s
Our employees tend to stay with us because McDonald’s is a fun, sociable and flexible place to work, with opportunities to progress into roles with more responsibility. Many leaders started as crew members behind the counter or in the kitchens. We offer recognised qualifications, comprehensive benefits, and a clear career path.
About the role and values
McDonald’s is a globally recognised brand built on core values: Serve, Inclusion, Integrity, Community and Family. We strive to provide a safe, respectful and inclusive workplace, quality jobs, and opportunities for all.
Crew Member responsibilities
* Provide friendly, fast, and accurate service to customers.
* Prepare food, serve at the till, or assist in the dining areas to meet customer needs.
* Deliver consistently high standards of quality, service, and cleanliness.
* Follow training, company guidelines, and management direction.
* Adhere to workplace safety, security, and food hygiene procedures.
* Treat customers and colleagues with courtesy and respect as part of a supportive team.
Shifts, benefits, and pay
Typical shifts include evenings and weekends, with additional shifts during holiday periods (Easter, Summer, Christmas). Benefits may include holiday pay, service awards, meal allowance, employee discounts, and more. If you work overnights (midnight to 5am), you may earn extra pay. All team members earn at least above the national minimum wage, with additional holiday and sick pay and discounts at many retailers.
Interview scheduling
If you cannot make any interview slots, you can contact Olivia to help rearrange a suitable date.
Sustainability
McDonald’s is working toward a more sustainable business model, including initiatives like net-zero restaurants.
Compensation frequency and shifts
Pay frequency varies by whether a restaurant is franchised or company-owned. Hourly employees are typically paid every 2 or 4 weeks, while salaried employees are paid monthly. Restaurant hours vary by location, with many locations open 24 hours; shifts are scheduled to suit both staffing needs and applicable time-keeping rules.
Attire
Uniforms are provided, so you don’t need to worry about what to wear to work.
Career progression
McDonald’s values talent and promotes from within; there are no limits to how far you can progress.
Age
The description includes information about minimum age requirements for working at McDonald’s.
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