We have an exciting opportunity to join the UK’s leading agricultural food supply chain business as we are looking for a Strategic Account Manager to join the Frontier team, based at Witham St Hughs on a permanent, full-time basis.
You will have responsibility for understanding the needs of our food and feed ingredient customers, identifying how we best align our offer and solutions to meet their requirements currently and in the future. With a strong collaborative skill set you will become core to our sustainability and grain supply chain offering.
The Benefits
1. Competitive salary
2. 25 days holiday per calendar year with option to purchase 5 more days
3. Dedicated Learning & Development team to support you and your career
4. Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
5. Increased Maternity, Paternity & Adoption leave benefits for eligible employees
6. Life Assurance scheme and pension plan with employer contributions of up to 7%
7. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers
About You
8. Demonstrable commercial awareness and acumen
9. Ability to build professional relationships with customers and colleagues
10. Strong collaborative team player with excellent interpersonal and communication skills, both written and verbal
11. Proven ability to influence cross functional teams
12. A high level of initiative, attention to detail and organisational skills
13. Good working knowledge of Microsoft packages and customer relationship management tools
Your Role
As a Strategic Account Manager your role will involve:
14. Developing and delivering a range of solutions to meet the customers’ requirements. The objective of Frontier becoming the first-choice partner for developing long term and trusting relationships with complete and robust supply chains.
15. Understanding the value proposition offered through both bespoke and generic supply chains with a clear view on the commercial advantages to Frontier and other stakeholders in all supply chains
16. Supporting consumers on their sustainability and sustainable crop journey and helping Frontier lead positive change for the industry
17. Ability to manage competing stakeholders to ensure expectations are understood and well communicated
18. Developing a strategic approach at the right level for specific grain customers
19. Developing internal relationships to ensure the ability to deliver on key objectives and develop a coordinated and supportive approach to customers
20. Leading implementation and delivering on agreed service levels and commitments
21. Working under pressure and to deadlines whilst maintaining Frontier’s ICE values
22. Adapting quickly and successfully to accommodate changing business and customer needs, while providing a responsive customer focussed service to ensure delivery of SLA’s and KPI’s and respond accordingly to the seasonal nature of Frontier’s business
23. Motivating and creating a positive team environment while providing clear direction, delegating as appropriate to ensure positive team outcomes