1st/2nd Line Support Poole - 5 Days onsite £28,000 - £32,000 + Monthly Bonus + Holiday + Pension This is an excellent opportunity for a 2nd Line Support Engineer to join a growing company in a highly varied role. This company is a leading provider of essential products for businesses across various sectors. They specialise in delivering a comprehensive range of high-quality janitorial, catering, and packaging supplies, helping organisations maintain efficiency and hygiene in their operations. In this role you will be responsible for resolving end-user problems and managing all incident tickets. You'll also handle the installation and configuration of software and hardware, alongside managing network servers and setting up accounts. Other key responsibilities also include monitoring performance, troubleshooting outages, and ensuring system security through access controls and backups. Lastly, you should have prior experience in system upgrades, maintaining all technical documentation and liaising with third-party support when needed. The ideal candidate will have previous experience in Windows Server environments (2019/2022) and Windows 11, coupled with expertise in Azure cloud services, such as Azure Hybrid AD and Intune/Autopilot. Equally, you should be proficient in supporting Microsoft Teams, including its phone system capabilities, and managing Cisco Firewalls. Essential skills also include server patching, VMWare...