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Administrator

Cambridge
Randstad Delivery
Posted: 23h ago
Offer description

We are seeking a reliable and proactive Customer Service Administrator to join our team. You will play a key role in ensuring excellent service delivery to our customers through efficient administrative support, customer engagement, and accurate processing of orders and billing. This is a customer-facing role, ideal for someone with strong communication skills and an organised, detail-oriented approach. Job Title: Customer Service Advisor Salary: 12.50 Location: Cambridge Job Type: Contract Key Responsibilities ● Respond to customer enquiries via phone, email, and occasionally in person ● Process and manage sales orders, including data entry into internal systems. ● Prepare and issue invoices, proforma invoices, and credit notes in accordance with company procedures. ● Manage customer account setup and pricing updates ● Handle billing queries and provide timely resolutions to customer concerns. ● Take customer payments (cash and card), ensuring secure and accurate processing. ● Maintain accurate records of transactions and assist in reconciling daily banking. What We're Looking For ● Proven experience in a customer service or administrative role. ● Confident communication skills across phone, email, and face-to-face interactions. ● A strong focus on accuracy, organisation, and attention to detail. ● Ability to multitask and manage workload in a ...

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