TPDPS Welfare Support Officer Community Partnership REF: TPDPS/06/25 Grade: Executive Officer (II), Fixed-term until 31 March 2027 Salary will be in the range £28,734 - £29,337 per annum Closing date for applications: 17:00 on Monday 23rd June 2025 Purpose of the role The role holder will function by supporting links between VSS and a network of Welfare Advisors employed within the community and voluntary sector. The role holder will assist the TPDPS Welfare Co-ordinator to establish robust processes, procedures and guidance for supporting Victims and Survivors accessing support under the Troubles Permanent Disablement Payment Scheme. While VSS is not administering the Scheme or directly involved in determining individual eligibility, it has a coordination role in supporting victims and survivors through collation of relevant information held on file, co-ordination of support via community partner organisations, and direct engagement with some applicants. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: 1. 5 GCSEs grades A C (including English and Maths) or equivalent. 2. A minimum of 2 years practical experience in each of the following: Working with and processing high-volume, sensitive client information in line with Data Protection regulations and statutory timeframes. Using a variety of written, non-verbal and verbal communication skills to effectively engage with clients with non-complex and complex needs. 3. Experience of developing and delivering reporting templates, management reports and progress updates. 4. Experience in effective delivery of application-based schemes with a focus on client outcomes. 5. Experience of working within a community, voluntary or statutory environment with clients with trauma, mental health and/or physical health issues. 6. Experience in the use of MS Office package including Word, Excel and Outlook. The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit. Skills: communication skills. trauma informed MS Office Benefits: pension Paid Holidays