Join Our Team as a Service Writer!
Are you passionate about providing exceptional customer service in the automotive or RV industry? We are on the lookout for a Service Writer to become a vital part of our dedicated team! If you thrive in a fast-paced environment and have a knack for communication, this is the perfect opportunity for you.
Key Responsibilities
* Schedule appointments, take service orders, and process payments with precision.
* Greet customers warmly, assess their service needs, and provide accurate cost estimates.
* Maintain clear communication with customers throughout the service process.
* Collaborate with technicians to ensure timely and high-quality service completion.
* Conduct post-service walk-throughs with customers to ensure satisfaction.
* Keep detailed service records and documentation for accuracy.
* Prepare parts and materials for dealer shipments efficiently.
* Ship parts using USPS, UPS, and FedEx software.
* Assist with dealer order pulls and preparation.
Qualifications
* 3–5 years of experience as a Service Writer in the auto, RV, or camper industry preferred.
* Strong customer service and sales background, ideally in RV or automotive settings.
* Proficient in Microsoft Office Suite and general computer literacy.
* Basic understanding of accounting and electronic payment systems.
* Professional and friendly demeanor with excellent interpersonal skills.
* RV or mechanical knowledge is a plus!
* Basic power tool experience is advantageous.
* Familiarity with LEAN, 5S, or quality systems is a bonus (not required).
* Outstanding written and verbal communication skills.
* High attention to detail, especially in documentation and estimating.
* Strong organizational and time management skills.
Why Join Us?
At our company, we believe in fostering a supportive and dynamic work environment. Here’s what you can expect:
* Growth Opportunities: We are committed to your professional development and career advancement.
* Flexible Working Conditions: We understand the importance of work-life balance.
* Collaborative Culture: Work alongside a team of dedicated professionals who are passionate about what they do.
About Us
Our Professional Division is dedicated to creating strong matches between our employees and clients. With over 25 years of recruiting and staffing experience, our handpicked team is focused on professional placements in Executive Placement, Accounting & Finance, Human Resources, and Administrative Support. We utilize various hiring modalities, including direct hire, contract-to-hire, contingent, and “Smart Hire” strategies to ensure the best fit for everyone involved.
If you’re ready to take the next step in your career and make a difference in the automotive or RV service industry, we want to hear from you!