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View more categories | View less categories | Sector: Engineering, Retail and Wholesale | Role: Assistant | Contract Type: Variable Hours | Part Time
About Virgin Media O2
Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.
Role Overview: Retail Advisor
At Virgin Media O2, we're not just about keeping people connected; we're about making every interaction meaningful. As a Retail Advisor, you'll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You'll Be Doing:
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
Who We Are
Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.
The Must Haves:
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast-paced retail setting.
Additional Qualities:
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
What’s In It For You:
We'll set you up for success with a supportive team and tailored training. You'll undergo a 4-day (30 hours) induction within the first two weeks, covering all aspects of Virgin Media O2 to ensure you're well-prepared to serve our customers. Benefits include:
* A competitive hourly rate of £12.40, with potential earnings through our accreditation programme.
* Opportunities for progression via our accreditation programme.
* 23 days' annual leave plus an additional day off for your birthday, with options to buy or sell leave.
* An excellent pension scheme, matching up to 10%.
* Employee BUPA medical cover, healthcare plan, and life assurance.
* Family-friendly policies such as neonatal leave, 14-week paternity leave, and carers leave.
Next Steps
Our Recruitment Process:
After applying, you'll be invited to complete an online assessment. Successful candidates will then be contacted by our recruiters for further discussion.
Don't miss this opportunity!
Join us in creating memorable moments for our customers and building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2!
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