Joining our friendly and hardworking team as a Customer Service Assistant, you'll be on the front line dealing with our customers that come into our Branch. As part of the branch team, you will play a vital role in our continued success, providing a first class service. FIXED TERM - 6 MONTH contract. Where will I be working? Travis Perkins is a network of 500 branches that supply quality timber, building materials, kitchens, plumbing and heating, landscaping, painting and decorating essentials, and tools to trade professionals and self-builders across the UK. You will be based at our Keswick branch. What will I be doing? You will be covering a range of roles within our branch, but here are a few pointers: Our success is built on strong relationships with our customers so it's essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis You'll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great You'll also be responsible for ensuring the safe and correct movement of our products around the branch Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures Keeping the shop floor clean and tidy, and putting away any stock that comes in You will be based outside, processing our customer orders, loading and unloading customer and company vehicles You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse Full training is provided in order to drive our forklifts Am I right for this position ? Customer Service Skills - REQUIRED Ability to work in a hands on environment FLT licence would be beneficially, not essential I hope that you're as excited about this role as I am, and that my first hand experience has provided a small insight into what we do here. Apply today, you won't regret it We're driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. Applications currently open to candidates aged 18 You be you, it makes us, us.