Surrey and Borders Partnership NHS Foundation Trust
Change & Improvement Officer
The closing date is 15 March 2026
Reporting to the Transformation Manager (8B), this role provides high-quality business management support and analytical delivery across multiple SITI initiatives. The post-holder produces decision‑grade analysis and writing (business cases, options appraisals, briefings and packs), maintains governance controls, and supports paced execution from discovery through mobilisation and benefits tracking.
Main duties of the job
Suitable for someone who thrives on precision, pace and decision‑grade outputs. You are highly analytical and structured, and you enjoy turning messy problems into clear options, robust business cases and board‑ready packs. You are comfortable coordinating multiple inputs, maintaining tight governance controls, and meeting deadlines under pressure. You communicate clearly in writing, handle data confidently, and bring commercial awareness to recommendations, while working collaboratively and professionally with a wide range of stakeholders.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trusts to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.
Applicants must have the right to work in the UK for the duration of the role.
We look forward to receiving your application!
Job responsibilities
Please see the job description and specification for further details about the role and responsibilities.
Person Specification
Qualifications
* oEvidence of recent and relevant continuing professional development
* oIHI Improvement or Lean/Six Sigma Black Belt or willing to work towards this qualification
* oProgramme/ Project management qualification (Prince2 or equivalent) or willing to work towards this qualification
Experience
* oDelivery of multi-stakeholder projects to time/quality/cost with adoption and post-go-live sustainment.
* oBuilding benefits baselines and tracking realisation.
* oProducing business-case content (HMT Five Case sections: strategic, economic, commercial, financial, management) or tender responses or improvement bids, including data/insight and options appraisal.
* oOperating project governance: stage-gates, change control, action logs and board-quality packs.
* oAnalytical acumen: demand/capacity modelling, activity & cost modelling, run/SPC charts, dashboarding; turning analysis into clear recommendations for senior forums.
* oCoaching teams in improvement methods (problem definition, measurement for improvement, PDSA, standard work).
* oWorking with corporate functions (Digital/IG, HR/OD, Estates/Property, Procurement/Legal, Communications) and with people who use services and carers (co‑production, EIA inputs).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Surrey and Borders Partnership NHS Foundation Trust
£50,008 to £56,908 a yearinc 5% fringe HCAS per annum pro rata
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