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Children's residential team leader

Preston (Lancashire)
Exceptional Care
Team leader
Posted: 1 July
Offer description

Job Description

Looking for a role that truly makes a difference? Join Exceptional Care and help transform young lives—every single day.



Location: Tarleton, Lancashire | Pay: £14.50/hr + £60 sleep-in | Shifts: 2 on / 4 off

We’re a leading therapeutic children’s care provider in the Northwest, looking for caring, resilient, and passionate individuals to support young people aged 8–17. We’re dedicated to delivering consistent, compassionate care that helps young people feel safe, supported, and understood.


Working with young people from complex backgrounds—including those with Emotional and Behavioural Difficulties (EBD), high-risk challenging behaviour, and learning/behavioural challenges—you will deliver high-quality, compassionate support that meets their unique needs.

What’s in it for you?

✔ Paid training & qualifications in line with policies


✔ Career growth & ongoing support


✔ Structured progression & development plans


✔ Length of Service Holiday Scheme – Awarding 1 additional paid day per year up to 3 years


✔ Long Service Award Voucher - £200 for 2 years, £400 for 5 years and £600 for 10 years


✔ Outstanding service employee of the year award -£3,000 voucher based award


✔ £100 Refer-a-Friend bonus


✔ Gym membership & healthcare perks (Medicash)


✔ Employee Assistance Programme

INDEC

About The Role

Your role:
As a Team Leader, you’ll play a vital role in leading practice on shift. You will mentor and support new team members, oversee day-to-day operations, and act as the key point of contact for reporting to higher management. You'll conduct staff supervisions, provide progress updates, and raise any concerns related to team or young person dynamics, advising when management intervention may be needed. You will act as a Key Worker where necessary, taking primary responsibility for the care and development of a designated young person.

Your responsibilities will include:

* Leading the shift and ensuring high standards of care and conduct at all times.

* Supporting care planning, assessments, and contributing to care reviews.

* Organising and participating in educational, social, and recreational activities, including outings and holidays.

* Liaising with external professionals and agencies alongside senior management.

* Ensuring accurate and detailed record-keeping, including delegating written tasks and signing them off as Team Leader.

* Promoting best practices in line with the home's Statement of Purpose (SOP) and company policies.

You will contribute to Exceptional Care’s ambition to provide outstanding care and transformative support for children and young people. You’ll champion our Company values:
✔ Professionalism ✔ Respect ✔ Integrity ✔ Development ✔ Equality

👉 If you hold a Level 3 or 4 in Children and Young People and have over two years of experience in a children's residential setting, then join us in this dynamic role where leadership, compassion, and care come together to make a meaningful difference in the lives of vulnerable young people – apply now and make a real difference.

INDEC

Skills Needed

About The Company

Exceptional Care is a children’s care home provider based in the Northwest of England. We work with children from ages 8 to 17 years with complex needs.

We believe that children spending time at Exceptional Care should find it an enjoyable experience, where the Young People can form positive attachments, giving them a sense of inner security, worth and adding to their emotional and physical well-being.

Our aim is to identify, understand and meet the needs of the individual Young People in our care. Exceptional Care believes that consistency in care is paramount to Young People with complex needs, to this end we are committed to developing and maintaining good communicative relationships with the Young People in our care.

Company Culture

At Exceptional Care, we are devoted to providing unparalleled healthcare and support services tailored to the unique needs of our community. With a deep-rooted commitment to excellence, our team of dedicated professionals strives daily to enhance the well-being and quality of life of every individual we serve.

Passionate about making a difference, we believe that exceptional care is more than just a service – it's a commitment to fostering trust, compassion, and resilience. Join us in our mission to transform lives, one exceptional care moment at a time.

At Exceptional Care, we pride ourselves on cultivating an environment where our employees feel valued, heard, and inspired. Recognized as a great place to work, our organisational culture promotes professional growth, fosters collaboration, and encourages continuous learning.

We believe that when our team is empowered and passionate about what they do, it resonates in the exceptional care they provide. With a focus on work-life balance, mutual respect, and inclusivity, we're not just building a team, but a family dedicated to making a profound impact on the lives of those we serve.

Desired Criteria

* •Full UK Manual Driving Licence - preferred

Required Criteria

* •NVQ Level 3 or 4 Children and Young Peoples Workforce or equivalent
* •2 years’ experience supporting young people in a children’s residential setting

Closing DateThursday 17th July, 2025

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