Overview
Job Title: Key Account Manager (Pharma). Location: Field Based (Runcorn, North West). Job Type: Permanent. Salary: Competitive (based on experience). Working Pattern: Full-time, Permanent. Posted: 23/09/2025.
Responsibilities
* Act as the central interface between PHOENIX and key manufacturer clients, managing and developing strategic accounts.
* Deliver revenue, EBIT, and cost targets for the Pharma Services channel while growing market share profitably.
* Support, develop, and retain manufacturer clients, ensuring their needs are met and long-term relationships are built.
* Lead the implementation and delivery of client promotional programmes, tender responses, and commercial proposals.
* Represent PHOENIX at industry and representative meetings to promote our proposition.
* Work cross-functionally with internal teams to implement solutions that retain existing business and capture new opportunities.
* Desirable, but not essential - Experience dealing with Branded Pharmaceutical manufacturers.
What We’re Looking For
* Proven experience in client management, with strong commercial acumen and influencing skills.
* Experience managing partnership plans and developing propositions with key stakeholders.
* Strong understanding of the pharmaceutical sector or other regulated B2B supply chains.
* Experience delivering business plans, commercial tenders, and partnership programmes.
* Ability to lead and motivate cross-functional teams, including at senior management and board level.
* Graduate-level education (ABPI qualification and/or project management certification desirable).
What We Offer
* 25 days (pro rata) annual leave plus bank holidays, increasing with length of service
* Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
* iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
* High street discounts and offers
* Employee Assistance Programme (EAP)
* Contributory Pension Scheme
* Fully funded accredited training programmes through the Apprenticeship Scheme
* INDPMS
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