Position: Project Manager Job Description: Join Arrow as a Project Manager! This position plays a pivotal role in orchestrating the seamless transition of our customers from the sales process through engagement design, operational set up, and NPI through to production, ensuring timely revenue recognition and delivering exceptional customer experiences. You will collaborate closely with Sales, Solutions Enablement, Operations, Engineering, Services, and Integration center teams to facilitate the onboarding process for new customers into AIS' standard processes and procedures What will you be doing at Arrow? Leads complex cross functional and global projects for Customer Onboardings and Business Transformation projects. Partners with NPI project managers and key project stakeholders as required per complexity of Onboarding engagement. Project Planning and coordination of tasks related to customer set-up, part and BOM set-up, supply chain strategy, and NPI through to production. Analyzes project proposals and customer requirements to determine time frame and appropriate process for accomplishing projects. Requires clear and complete understanding of customer requirements from upstream groups and communication of these requirements to the accountable project team members. Identifies and schedules project deliverables, milestones, and required activities and tasks. Uses standard tools and templates for project organization, process documentation, and communication providing consistency in content and 'look and feel' across the organisation. Performs risk assessments and implements mitigation plans to get project back on track to committed milestones and go live dates. Facilitates functional workstream discussions and regular cadence calls ensuring project participants are meeting deadlines. Stakeholder management-Leads internal and external stakeholder management sessions to keep management aware of project status and potential issues. Remains up to date on emerging standards and learn new processes, tools, and functionalities as they are developed to design customer requirements into the most efficient and automated processes. Familiarity with project management methodologies and best practices. Role requires facilitating, hosting and driving on-site or off-site workshops related to discovery, onboarding and check ins related to customer onboardings.
What are we looking for? 5+ years of experience managing cross-functional projects. Project Management certification preferred (PMP, CAPM, PRINCE2) Ability to lead and motivate others by seeing the bigger picture as well as the purpose of the short-term actions required. Understands the end-to-end customer journey and the impact of upstream and downstream stakeholders and processes. Ability to adapt to new circumstances in a changing business environment. Expertise in setting and managing customer expectations, as well as resetting customer expectations when needed. Clear communication skills across varying levels of the organisation in AIS and with customers. Requires in-depth knowledge and experience. Solves complex problems; takes a new perspective using existing solutions. Works independently; receives minimal guidance. Acts as a resource for colleagues with less experience. Provides informal guidance to teammates regarding best practices and lessons learned.
What is in it for you? Competitive and attractive employee compensation package - salary consists of base and variable compensation. Benefits: People Points, Tastecards, CanadaLife - Life Works, Ride2Work, Gymflex Reliable & trusting work environment. Cooperative team with flat structures and communication. Professional and personal development.
Do you see yourself as our future colleague? If yes - send us your application. Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Sales