Servicenow Architect
The primary role of the Servicenow Architect is to propose and govern technical solutions, overseeing the quality of the solution architecture and design integrity. They are responsible for the vision that underlies the solution and the execution of that vision into the solution.
Responsibilities
* Governance of relationships between applications, legacy systems, component libraries, content repositories and supporting databases.
* Understand business and technical problems addressed by the solution, including key regulations, business drivers, evolving business needs, and security requirements.
* Liaise between client, vendors, pre‑sales and the technical team on questions, issues, or revisions to solution architecture.
* Advise client on solution architecture options, including impacts of new technologies on existing environments.
* Work closely with project management and delivery teams to assist planning and review of project schedules, project reviews and gap analysis.
* Stay current on product developments/releases for demonstrations and thought leadership.
* Remain up to date on competitive analysis and differentiators between the company and its competitors.
* Contribute to industry events, sharing best practices and knowledge.
* Support the development and growth of services delivered by Engage ESM practices.
Qualifications, Skills and Experience
* 8+ years’ experience in technical solution design and implementation.
* Proven management and influencing abilities.
* Experience with creating ROI/value propositions for customer software implementations.
* Knowledge of IT and Enterprise Service Management.
* Expertise and experience with ServiceNow or an equivalent ITSM toolset.
* Experience in ServiceNow ITSM, ITBM, ITOM, CSM or HR products desirable.
* ServiceNow certifications in all areas desirable.
* Experience in multiple application architectures and supporting technologies.
* Web service proficiency (REST, SOAP) and XML/JSON knowledge.
* Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial.
* Must be prepared to travel.
* Must have legal authorisation to work in the UK.
Security Clearance
Most of our clients are UK Public Sector and Defence, requiring Security Clearance. To qualify, you must have lived and worked in the UK for at least the last 5 years. If you do not meet these criteria, we cannot progress your application.
Benefits
* Pension Scheme – contributions matched up to 10%
* Private medical cover
* Income protection
* Life assurance
* 25 days paid leave + National holidays
* Flex benefits program
Diversity, Equity & Inclusion
Atos is a Disability Confident employer and is committed to providing a fair work environment for all, including differently‑abled applicants. We encourage applications from all candidates and are willing to make reasonable adjustments to the application and assessment process to accommodate your needs.
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